Article - St Michael News: "Service Beyond the Call of Duty"

Marks & Spencer. 1998. For Service Beyond the Call of Duty. St Michael News. August,  p. 6-7.

Staff are recognised for their outstanding level of customer service by their employer in the staff magazine. In it's tradition of celebrating women workers for their excellent sales delivery, the retailer again praises  sales assistants who have gone above and beyond the company's own expectations in the workplace.

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Source: Marks & Spencer Company Archive